About Topeka Metro

The Topeka Metropolitan Transit Authority (Topeka Metro) provides bus service within the Topeka city limits and works with other organizations to meet mass transit needs. Topeka Metro provides fixed route service and paratransit (Lift) service Monday through Saturday during daytime hours.  We currently operate twelve fixed routes. 

Topeka Metro Facts

• More than 800,000 passenger trips in 2021
• 12 routes
• Just under 100 employees
• Service area: Metropolitan City, plus three miles
• Service area population: 124,374 (2021)

About the Fleet

• 26 fixed route buses
• 9 lift-equipped paratransit vehicles
• Average bus age: 6.8 years

Vision, Mission, and Values

Vision

To be known as a transportation solution provider and explore and implement transportation opportunities that enhance the social, economic and environmental well-being of the Greater Topeka community.

Mission

To provide safe, reliable, courteous and efficient public transportation service to all residents of the Topeka community.

Values

To operate in an ethical manner within the framework of all regulatory and budgetary constraints while always maintaining a focus on our customers.

 
History

The Topeka Metropolitan Transit Authority was created in 1973 by a vote of the city residents. Over the past four decades, Topeka Metro has grown from a small, privately owned bus service into a leader in local transportation. Topeka Metro has been at the forefront of helping residents find options to get to work and to think transit first.

Hours of Operation

QSS Lobby Hours

• Monday through Friday - 6:00 a.m. to 6:00 p.m.
• Saturday - 8:00 a.m. to 6:00 p.m.
• QSS Sales Windows open until 6 p.m. weekdays.
  As of May 14, 2022, the customer service windows will NOT be open on Saturdays.

Bus Operating Hours

• Monday through Friday-5:45 a.m. to 6:40 p.m.
• Saturday-8:15 a.m. to 6:40 p.m.

Holidays

*Limited Holiday Service: Lift service standing orders do not apply and are cancelled on these days. If you need a ride on these days, you must call in advance to reserve one The fixed route offers hourly service only beginning at usual weekday times.

Regular Service: To avoid no-shows on these holidays, Lift service passengers must remember to cancel unneeded standing order rides.

Dates of service are subject to change without advance public notice if deemed necessary by Topeka Metro.

The Lift Service

The Lift service provides origin to destination service for persons who are unable to use the fixed route service due to a disability.

The hours of operation are the same as the fixed route service. Qualified passengers must make advanced ride reservations by calling in before 5:00 the day before their trip.

In Case of Inclement Weather

Safety is our number one priority at Topeka Metro, so determining whether or not to suspend service is carefully contemplated. In case of inclement weather that affects our bus routes (ice, snow or severe weather), Topeka Metro will notify the media, post to topekametro.org and Topeka Metro’s Facebook and/or Twitter pages, and our customer service will have information at (785) 783-7000.

If we are open for business, no closing information will be posted. We suggest to leave earlier than usual to make sure you have ample time to get to your bus stop or the bus station.

Emergency Agency Closures

Agencies who have Lift service clients may e-mail emergencyclosings@topekametro.org if their agency closes due to inclement weather or an emergency (ex. no heat or water). When e-mailing an agency cancellation, please include the date and a list of client names to be cancelled. Cancellations for Lift service must be made at least 1-hour prior to the passenger’s pick-up window.

Contact Us

(785) 783-7000
info@topekametro.org
Quincy Street Station
820 SE Quincy
Topeka, KS 66612

NOTE: For urgent matters during regular business hours, call customer service. To track your bus, contact customer service for quicker help or use the My Transit Ride real-time bus tracking system, accessible via the "My Transit Ride" tab on the home page or at topekametro.mytransitride.com.